Free delivery on orders above PKR 2,500/-
Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.
Domestic Shipping (Pakistan)
1) Standard shipping available across Pakistan.
2) Estimated delivery time: 2 to 3 business days, depending on location.
3) Free Shipping across Pakistan.
4) Tracking: A tracking number will be emailed once your order is shipped.
International Shipping
Note: Currently Cartza Online Shop is not offering International Shipping.
Order Tracking
Once shipped, you will receive an email with a tracking number and link to monitor your order.
Lost or Delayed Shipments
While we strive for timely delivery, Cartza is not responsible for delays caused by postal services, customs, or incorrect addresses. For lost or delayed packages, contact us at cartza.complaint@gmail.com or Whatsapp at +923114670463
Shipping Address Accuracy
Please provide complete and accurate shipping information. Cartza is not responsible for undelivered or lost packages due to incorrect addresses or cell numbers.
Multiple Shipments
Orders may be fulfilled in multiple packages. Tracking information will be provided for each package.
Policy Updates
Cartza reserves the right to update this Shipping Policy at any time. Changes will apply to orders placed after the update.
Street 25, Lahore, Pakistan